Overview
SRA ("Student Results Analyzer") is an academic results management platform built exclusively for Tanzanian secondary schools. This Privacy Policy explains how we collect, use, and protect information about schools, educators, and — most importantly — students using our platform.
By accessing or using SRA, you agree to the terms described in this policy. If you represent a school, your agreement covers your entire institution including teachers, administrators, and all student records managed through SRA.
Plain language summary: We collect only what we need to operate the platform. We don't sell your data. You keep full ownership of your school's academic records.
Data We Collect
We collect the minimum data necessary to provide SRA's services:
Account Data
- Full name
- Email address
- School name & NECTA number
- Role (Admin / Teacher / Officer)
Student Records
- Student name (first + last)
- Class & registration number
- Exam marks per subject
- NECTA division and grade
Usage Data
- Login timestamps & IP address
- Pages visited within SRA
- Actions performed (marks entered, reports generated)
- Browser type & OS
Communications Data
- Parent phone numbers (for SMS)
- Parent email addresses
- Message delivery logs
- WhatsApp opt-in status
We do not collect biometric data, financial information, or any data beyond what is required to manage academic results and communications.
How We Use Your Data
Your data is used exclusively to operate and improve SRA. Specifically:
- Authenticate users and manage role-based access control
- Store, process, and display student exam results and grade calculations
- Generate NECTA-compliant PDF reports on request
- Deliver SMS, Email, and WhatsApp notifications to parents (only when initiated by school staff)
- Power analytics dashboards with aggregated and individual performance data
- Detect and prevent unauthorized access, fraud, or data manipulation
- Improve platform features using anonymized usage patterns
We do NOT use student data for advertising, profiling for commercial purposes, or any purpose outside of direct educational operations.
Storage & Security
SRA employs a multi-layered security architecture to protect all data:
Encryption
AES-256 at rest · TLS 1.3 in transit
Infrastructure
Regional East Africa data centers · Automated daily backups · 99.9% uptime SLA
Access Controls
Role-based permissions · Session management · Audit logging for all data changes
Data is retained for the duration of your school's active subscription. Upon account termination, data is retained for 90 days then permanently deleted, unless export was requested.
Your Rights
School administrators and individual users have the following rights:
Access
Request a copy of all data we hold about your school or account.
Correction
Correct inaccurate personal or student data directly in SRA or via support.
Deletion
Request deletion of your data. Student records are deleted within 30 days of a verified request.
Portability
Export all student records and reports in standard formats (CSV, PDF).
To exercise any of these rights, contact us at privacy@sra.co.tz. We respond within 30 days.
Student Data & Minors
Special Protection for Student Records
SRA serves secondary school students, many of whom are minors. Student academic records are handled with the strictest protections. Only authorized school staff may access individual student results. Students do not have direct platform access — data is shared only through school-controlled channels.
Parents or guardians who wish to access, correct, or delete their child's data should contact their school administrator, who will process the request through SRA's data management tools.
Policy Changes
We may update this Privacy Policy periodically. When changes are material, we will notify all registered school administrators via email at least 14 days before the changes take effect. The updated policy will be posted at this URL with a new effective date.
Continued use of SRA after the effective date constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions, data requests, or to report a concern:
privacy@sra.co.tz— Privacy team
support@sra.co.tz— General support