User Management
2 min read
Updated March 16, 2025
Deactivating and removing users
How to deactivate a user account when a staff member leaves, without deleting their historical data.
Deactivating a user prevents login while preserving their audit history and mark entries. Deletion is permanent and removes the user's name from all records.
To deactivate
- Go to Users → find the user
- Click options → Deactivate Account
- Confirm — the user is immediately logged out and cannot sign in
To reactivate
- Find the user in Users (filter by Inactive)
- Click options → Reactivate
We recommend deactivating rather than deleting, to preserve the audit trail for compliance purposes.