User Management
2 min read
Updated March 16, 2025
Resetting user passwords
How to reset a staff member's password as an admin, or how users can reset their own.
User self-service reset
- Go to the login page
- Click Forgot Password
- Enter the registered email address
- Follow the link in the reset email
Admin-initiated reset
- Go to Users → find the user
- Click the options menu → Reset Password
- The user receives a reset email
Password reset links expire after 24 hours. If the user misses the window, initiate a new reset.