Communications
4 min read
Updated March 28, 2025
Sending results to parents via SMS
Send individual or batch SMS messages to parents with their child's result summary directly from SRA.
SRA integrates with SMS gateways to deliver result summaries to parents by mobile phone number. No parent app is required.
Pre-requisites
- Parents' phone numbers must be added to student records
- Grade calculation must have been run for the term
- Your school's SMS balance must be sufficient
Sending results
- Go to Communications → Send Results
- Select the term and class (or All Classes)
- Choose delivery channel: SMS
- Preview the message template (shows student name, division, subjects, pass/fail)
- Click Send — messages are queued and delivered within minutes
Checking delivery status
Go to Communications → Delivery Reports to see sent, delivered, and failed counts per batch. Failed deliveries show the phone number and error reason.
SMS is charged per message. Sending to all classes can use significant credits. Check your balance before a large batch.

